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Privacy Policy

Last updated: January 20, 2025

Maxi Clean ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Facebook Lead Ads, Google Ads, and our website.

1. Information We Collect

We may collect the following personal information:

  • Name, phone number, and email address (provided via Facebook Ads, Google Ads forms, or our website)

  • Address (for service scheduling)

  • Any other information you provide when contacting us

  • Website usage data (collected via cookies and tracking technologies)

2. How We Use Your Information

We use your information to:

  • Contact you regarding your service request

  • Schedule and provide our services

  • Send service confirmations or reminders

  • Improve our marketing and customer service

  • Personalize your experience on our website

  • Send promotional offers (if you opt in)

3. Cookies & Tracking Technologies

Our Wix website and Google Ads use cookies and similar tracking technologies to:

  • Analyze website traffic and improve user experience

  • Measure the effectiveness of Google Ads and Facebook Ads

  • Serve personalized ads based on browsing behavior

You can manage cookie preferences through your browser settings or by using tools like Google Ads Settings and Facebook Ad Preferences.

4. Consent & Opt-Out

By submitting your information, you consent to receiving service-related communications.

  • Marketing Communications: You may opt in to receive promotional messages. You can unsubscribe at any time by clicking the “Unsubscribe” link in emails or contacting us at contact@maxiclean.ca.

  • Advertising & Tracking: You can opt out of Google Ads personalization at Google Ad Settings and adjust Facebook ad preferences at Facebook Ad Settings.

  • Access & Deletion Requests: You can request access, correction, or deletion of your data at any time by contacting us.

5. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill service requests and legal obligations

  • Maintain customer records for a period of 2 years

After this period, we securely delete or anonymize the data.

6. Sharing Your Information

We do not sell or share your personal data except:

  • With service providers assisting with appointment scheduling, marketing, and analytics (e.g., Wix, Google Ads, Facebook Ads)

  • When required by law

7. Data Security

We implement security measures to protect your personal data. However, no method of transmission is 100% secure.

8. Third-Party Links & Services

Our website may contain links to third-party websites or services (e.g., Google, Facebook). We are not responsible for their privacy practices, so we encourage you to review their privacy policies.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website.

10. Contact Us

For privacy-related inquiries, contact us at:
📧 contact@maxiclean.ca
📍 1807 Pl. Radisson, Laval, QC H7S 1R7

📞 (514) 815-6102

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